Shipping policy

SHIPPING POLICY
Thank you for choosing KuzimStore. We are proud to offer Free Worldwide Shipping on all orders, ensuring your pet essentials reach you without any extra costs.

1. ORDER PROCESSING
Efficiency First: All orders are typically processed within 1–3 business days.
Schedule: Please note that orders are not processed or shipped on weekends or public holidays.

2. ESTIMATED SHIPPING TIMES
We deliver your favorites to any corner of the globe.
Standard Delivery: Approximately 7–20 business days, depending on your location.
Note: During peak seasons or high demand, delivery may take slightly longer due to customs processing or carrier delays. We appreciate your patience.

3. SHIPPING COSTS
Always Free: We offer 100% Free Shipping on all orders. No hidden fees, no surprises at checkout.

4. ORDER TRACKING
Stay updated on your journey. Once your order is dispatched, you will receive a tracking number via email.
Tip: Please allow 2–5 days for the tracking information to update in the carrier's system.

5. CUSTOMS, DUTIES, AND TAXES
KuzimStore is not responsible for any customs fees, import duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

6. DELIVERY ISSUES & DELAYS
External Factors: We are not liable for delays caused by shipping carriers, customs clearance, or unforeseen global events.
Lost/Stolen Packages: KuzimStore is not responsible for lost or stolen packages confirmed as "Delivered" by the carrier.
Accuracy Matters: Please double-check your shipping address at checkout. We cannot be held responsible for orders shipped to an incorrect address provided by the customer.

CONTACT US
Questions about your delivery? We’re here to help.
Email: SupportKuzimStore@gmail.com